EC-2

When the age-matched average graph does not appear  

Last updated :

If the graph for the same age group is not visible in the activity summary, please check the following two items:

 

1. Whether the country and time zone are set to Korea time in the settings

 

 

For example, if it is set to a country where Mobile Fence is not available, such as China, the same age group graph may not appear.

2. Whether the age in the child's profile is set to the child's actual age

 

 

The same age group graph is displayed based on data from actual children currently using Mobile Fence; therefore, if it is set to an adult age instead of the child's age, the graph may not be visible.

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Contact Us

Before inquiring...Have you been looking for this answer?
โ€ข How to block child disable Mobile Fence app?
โ€ข I want to know how to uninstall MobileFence app.
โ€ข Does a parentsโ€™ device get blocked?
โ€ข How to see the contents of Text?

An error has occurred while registering your question.
Your question has been successfully registered.
We will get back to you within 24 hours on weekdays. Thank you!

By providing related screens, we can process your inquiry more precisely and quickly.