If you have mistakenly connected a child's device as a parent's device, or vice versa, you must uninstall and reinstall the Mobile Fence app to correctly reconfigure the device connection.

1. Launch the Mobile Fence app on the device and log in.

2. "Device Settings"

Uninstall app → Click the 'Remove App' button

3. Search for and install the Mobile Fence app from Google Play.

4. When connecting the device, select either "Child" or "Parent" correctly at the 'Whose device is this?' step to complete the setup.