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When an app is not installing from the Play Store  

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When attempting to download an app from the Google Play Store, there are cases where only a loading screen appears and the installation is not completed, or the installation does not proceed with an error message. This issue is caused by the Play Store app itself and can be resolved as follows.

 

1) Device 'Settings' → Applications
2) Google Play Store
3) Top-right icon
4) Uninstall updates (Click 'Clear cache' and 'Clear data' if buttons are visible)
5) Tap 'Storage'

6) Tap 'Clear data' and 'Clear cache' at the bottom
7) Launch the Google Play Store app

1) Device 'Settings' → Applications

 

2) Google Play Store

 

3) Top-right icon

 

4) Uninstall updates

 

5) Tap 'Storage'

 

6) Tap 'Clear data' and 'Clear cache' at the bottom

 

7) Launch the Google Play Store app

: At this point, the necessary updates for the Play Store will proceed automatically.

 

8) Try installing or updating the app you intended to install again.

 

 

This issue is not caused by Mobile Fence. If the issue is not resolved after following the steps above, please refer to the Google Help Center.

 

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Contact Us

Before inquiring...Have you been looking for this answer?
โ€ข How to block child disable Mobile Fence app?
โ€ข I want to know how to uninstall MobileFence app.
โ€ข Does a parentsโ€™ device get blocked?
โ€ข How to see the contents of Text?

An error has occurred while registering your question.
Your question has been successfully registered.
We will get back to you within 24 hours on weekdays. Thank you!

By providing related screens, we can process your inquiry more precisely and quickly.